Shipping + Returns

Shipping

Available stock will ship from Winnipeg Canada within 3-5 business days of the order. We ship anywhere in Canada or the USA. 

If you live outside of North America and would like to place an order please email shop.publicgeneral@gmail.com with the items you would like and we will arrange a custom delivery quote for you. Delivery time ranges from 5-14 days after shipping depending on location and customs. Please note that customs clearance is different in every country and that you may be charged additional fees, tariffs and brokerage fees on top of the postage charges. These additional charges are your responsibility.

We offer local pick ups where you can bypass shipping fees with the local pick up option.

Return Policy

All returns and exchanges must be pre-approved by Public General Store within 7 days of receiving the item. Before shipping back your return, send us an email at shop.publicgeneral@gmail.com and let us know which item you are returning. Shipping costs are non-refundable and return shipping fees are the responsibility of the customer. 

Once we receive your return, we will review your order and upon approval issue your refund in the form of the original method of payment. Items must be returned in new, unused condition in their original package. We reserve the right to deny any credits if the merchandise does not meet our requirements